A customer Service Representative Specialist. Also knowledgeable with handling basic technical support and healthcare inquiries .
Worked in BPO industry for 5 years and 2years as a Freelancer. Previously trained a few agents and supervised a team.
Very Flexible and good with adopting changes. Can handle pressure and can work US hours for 8-9hrs a day.
Aiming to use my skills effectively to fill in the position needed by your company.