As an IT Support, I have acquired nearly three years of experience and I have gained valuable experience in a fast-paced BPO company. I mastered skills such as dialer management, email domain configuration (Google Workspace & Proton Mail) and computer hardware and software installation (Windows). Moreover, I have proficiency in using various tools such as Excel, Google Sheet for producing analytical reports and documentation, resolving computer technical issues, and delivering technical training to improve user experience. Therefore, I am enthusiastic to utilize my expertise and knowledge in a challenging and rewarding role in any industry
