Results-driven Insurance and Operations Professional with more than 10 years of progressive experience in underwriting, branch operations management, compliance, and customer service. Demonstrated ability to evaluate and manage insurance risks, oversee operational processes, maintain regulatory compliance, and support organizational objectives. Experienced in policy administration, branch performance monitoring, audit preparedness, and employee training.
Known for delivering high-quality client service, fostering strong stakeholder relationships, and implementing operational improvements that enhance efficiency and service delivery. Combines analytical expertise, leadership capabilities, and a customer-focused approach to drive business success and maintain operational excellence.
