If your business is losing time to invoice errors, unanswered customer
emails, or a disorganized online store — I fix that. I'm a certified bookkeeper and multi-platform Virtual Assistant with 8+ years of experience helping international businesses run leaner, recover revenue faster, and serve their customers better. I don't just complete tasks. I take ownership of problems and deliver results you can measure.
My core strength is financial operations. As an Invoice and Payout Support Specialist at
Likvido.dk (2021–present), I manage end-to-end billing workflows: processing and verifying invoices, resolving discrepancies, following up on overdue payouts, and keeping financial records clean and audit-ready. I hold a QuickBooks ProAdvisor Certificate alongside Intuit Bookkeeping, Payroll, and QuickBooks Online Level 1 & 2 certifications — so you're not hiring someone who "knows a bit of accounting." You're hiring someone who's trained and tested in it.
On the eCommerce side, I've managed full store operations across eBay, Shopify, WooCommerce, and Amazon — from SEO-optimized product listings and order fulfillment to supplier coordination and customer issue resolution. At Huddleston Limited, I handled everything from HVACR product research and WooCommerce listings to purchasing management and inventory reconciliation. I know how to keep an online store profitable and running on time, even when things go wrong.
I'm equally strong in customer service. I handle
email, chat, and phone support with a focus on first-contact resolution — reducing escalations, protecting your store's ratings, and keeping customers coming back. I've worked with Australian, Danish, and US-based clients in fast-paced, remote-first environments, so I know how to communicate clearly, meet deadlines without being chased, and flag issues before they become problems.
Tools I use daily: QuickBooks, MYOB, Xero, MS Dynamics, Google Workspace, eBay Seller Hub, Shopify, WooCommerce, Canva, Mailchimp, Trello, Asana, Slack, and Notion.
If you need someone who shows up, takes initiative, and makes your operations smoother from day one — let's talk. I'm available for full-time or part-time arrangements and ready to start immediately. View my portfolio:
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