With over five years of experience in sales support and administration, I am a highly organized and process-driven professional dedicated to enhancing operational efficiency. I specialize in managing the complete order-to-cash lifecycle, consistently ensuring over 99?curacy in high-volume environments and collaborating with cross-functional teams to streamline workflows. I am adept at using systems like Salesforce, SAP, and other ERPs to maintain meticulous documentation and support sales pipeline reporting. Beyond daily execution, I serve as a Subject Matter Expert (SME) to train new tea-----------mbers and contribute to process improvement initiatives. My unique educational background in both Mechanical Engineering and Psychology provides me with a strong analytical foundation and the ability to effectively communicate and coordinate with diverse teams to achieve shared goals.