I am a well-rounded highly adaptable Customer Service Representative with five years of experience in the Customer Service industry working with Australian clients and customers. I thrived in a fast-paced working environment which allowed me to handle high pressure and the demands of multitasking. I am proficient in SAP CRM tools, Intercom, and MS Team communication tools. I constantly find ways to improve my professional skill set and continue to upskill myself and learn to be proficient in Excel and other CRM tools.
