A dedicated and detail-oriented professional with 3 years of experience in customer service, including 8 months specializing in email support. Proficient in troubleshooting technical issues, coordinating repairs, processing refunds and replacements, and ensuring seamless customer experiences through prompt and effective communication.
Additionally, I bring 6 months of part-time bookkeeping experience expertise in bank reconciliations, and accurate recording of financial transactions.
Tools Proficiency:
Google WorkspaceMicrosoft WordAsana, Trello, NotionCalendlyZendeskCanvaDropboxLastPass
With a proven ability to manage multiple tasks, maintain accuracy, and provide exceptional service, I am a valuable asset to any team seeking efficiency and professionalism.
