A professional individual who considers himself a jack of all trades, when it comes to work. Having several working working experience acquired through the years, focused on technical support, customer service/retention, fraud analysis, IT consultation, Point of sales, and Escalation. Followed by the capability of being a team player who can work with minimal supervision, and with an astute ability to resolve problems with extremely satisfying results. Has been elected several times as officer in charge, subject matter expert, and even supervisor, on my previous companies, due to my impressive ethics, and discipline.