Reliable and resourceful Virtual Assistant with over 5 years of experience in customer service and administrative support. Worked with leading BPO companies in the Philippines, Concentrix and WNS Global, handling diverse customers from different countries around the globe. Provided exceptional email and phone support for a Shopify-based e-commerce business and also served as a secretary at a private law firm. Proactive, adaptable, and committed to helping businesses run smoothly and efficiently. Ready to bring the same level of excellence to your team!