Experienced Medical VA | Prior Auth, Insurance Verification, Benefits & Referral Coordinator | 3 Years Medical VA + 8 Years Healthcare CSR
With over 11 years of healthcare and customer service experience, including 3 years as a Medical Virtual Assistant, I specialize in prior authorizations, insurance verification, benefits investigation, referrals, and patient coordination. I have extensive experience working with major insurance providers such as UHC, Cigna, Medicare, Medicaid, BCBS, Aetna, Humana, Ambetter, and UMR.
Proficient in Availity and other insurance portals, as well as EHR/EMR systems including eClinicalWorks (eCW), Athenahealth, Practice Fusion, Updox, Medsender, and Maximeyes. Detail-oriented, reliable, and committed to providing accurate and efficient healthcare administrative support.
