Hello! I'm Marlon Quercony a seasoned professional with a diverse background in various areas such as time tracking, customer service, and technical support. In my role as a Senior Customer Service Representative, I had the opportunity to hone my skills across different lines of businesses. From managing Billing and Collections Audits in the healthcare industry to analyzing supply chain processes at Xerox, and excelling in a retention department, I've developed a strong ability to communicate effectively on job-related matters. My background in computer programming further enhances my capability to explain complex concepts and support my colleagues in proposal pitching and training initiatives. I am enthusiastic about leveraging my experiences to drive success within new opportunities and build collaborative relationships within teams.