Experienced Executive Assistant, Quality Assurance Manager, and Recruitment Specialist
With nearly 11 years of experience as an Executive Assistant in a nonprofit organization supporting cancer patients, I specialize in administrative management, CRM updates, WordPress management, customer support, and project coordination while working closely with executives. My expertise ensures smooth operations and efficient task execution to support executive leadership.
Additionally, I have 11 years of experience as a Quality Assurance Manager at an Online English Academy serving Japanese professionals and business leaders. I oversee quality control, policy compliance, employee training, and process optimization to drive operational excellence. I also complete various HR-related tasks, including developing policies that align with company culture and objectives, payroll processing, performance improvement reporting, disciplinary actions, and training initiatives.
My expertise extends to recruitment, where I assist HR teams in screening and hiring top talent. In my current part-time role, I work alongside HR and team leaders to identify the best candidates for Virtual Property Management role, bookkeeping, and management, ensuring they meet the company's skill and qualification requirements. My ability to manage multiple functions effectively makes me a valuable asset to any organization.
