Dedicated Customer Service and Escalations Specialist with 7 years of experience supporting international clients across telecom, healthcare, e-commerce, and financial services. Skilled in customer support, technical troubleshooting, retention, email and chat support, and handling escalations in fast-paced remote environments. Known for strong communication, problem-solving skills, professionalism, and consistently meeting performance goals. Reliable, detail-oriented, and adaptable with experience using CRM and support tools to deliver excellent customer service.
