Experienced BPO professional adept at providing top-tier customer service and technical support, with a background spanning both frontline and Tier 2 support roles. Seasoned in appointment setting with a track record of two years, coupled with two years of Senior Recruiter Tier 2 experience. Completed internship in San Antonio, Texas, USA, honing skills in a dynamic and fast-paced environment. Passionate about delivering exceptional results and driving client satisfaction.