I have 4 years of experience in Business Process Outsourcing (BPO) industry which helped me develop my skills in working and communicating with different kinds of people. My most recent job was as a Spanish Bilingual Customer Service Representative, where I handled customer inquiries and issues related to financial loans in a professional and friendly manner. Before that, I worked as a customer support from another company through various support channels such as phone, email, and chat. I collaborated with restaurant partners and delivery partners to ensure smooth operations and timely delivery of orders.
These experiences have honed my ability to manage complex customer service operations and have prepared me to take on new challenges. I finished a training course as a General Virtual Assistant with an online coach and have developed the necessary skills and knowledge to help you in a certain area of your personal and professional life.
