I am an experienced Ticket Broker Assistant / Order Fulfillment Specialist with a keen eye for details. I posses a wealth experience in processing and fulfilling orders both primary and secondary marketplaces.
I have also the pleasure to explore different ideas from the different areas of my job such as:
Customer Support: When clients have questions, concerns, or adjustments regarding their tickets, I help them. This could be taking care of issues with seating, event specifics, or ticket distribution.
Quality control: I ensure that the barcodes are printed correctly or QR codes are scannable for entry at events.
Inventory Management: I monitor the stock to make sure there are enough tickets to satisfy demand from clients for various events.
Ticket Distribution: I coordinate the distribution of tickets through various channels, such as email, mobile apps, or physical delivery.
Order Processing: Accurately and promptly process ticket orders. This entails validating the payment details and ticket availability.
Communication: I communicate effectively with customers, event organizer, and other tea-----------mbers to resolve problems and answer queries
In addition, I was a former International Distribution Specialist in REPS & Co., I was assigned in the logistics ensuring to ship the tickets to overseas markets ensuring compliance with regulations, contracts and customer expectations. I also handled the invoicing, payments, and documentation of transactions using my data entry and administrative skills. I am a graduate of Bachelor of Science in Business Administration major in Marketing Management and was able to work for almost 3 years as sales and marketing OIC so I have a strong foundation in financial analysis and forecasting which enables me to monitor and optimize the cash flow of the distribution operation.
