With over 5 years of customer service experience from various industries, I have excellent verbal and written communication skills of which has strengthened over time. I am a quick-learner, proficient in computer applications, able to prioritize, multi-task and work under pressure.I am accustomed to resolving issues/concerns in a professional efficient manner. I am detail-oriented with the determination to exceed client expectations. With strong organizational and time management skills, my abilities would be a perfect fit within the virtual assistant environment.