With nine years of experience at Gorilla Stationers LLC, I currently serve as Purchasing Manager, overseeing procurement operations for state and federal government contracts. My expertise includes vendor negotiation, cost analysis, inventory coordination, and ensuring the timely delivery of high-quality products while maintaining compliance with government procurement standards.
Previously, I worked as a Technical Support Specialist at Dell Computers for 2 years and 6 months, providing phone, email, and chat support to customers across the United States, including businesses and end users of all sizes. This role strengthened my technical problem-solving skills, customer service capabilities, and ability to manage complex issues efficiently.