I’m a reliable and detail-oriented Virtual Assistant with 6+ years of experience in customer service, travel operations, technical support, documentation, and administrative support.
My strongest background is in travel and client support, including 3+ years supporting business travelers with flight reservations, itinerary changes, ticketing, exchanges, refunds, and travel-related concerns. I have hands-on experience with Sabre and Amadeus GDS, with Sabre being one of my strongest tools.
I also have experience in document verification and mortgage operations, where accuracy, confidentiality, attention to detail, and following processes are essential. My previous BPO experience has also strengthened my communication, problem-solving, multitasking, and ability to work with different systems and CRM platforms.
I can support businesses with:
• Travel research, reservations, ticketing, and itinerary management• Sabre & Amadeus GDS support• Customer service and client communication• Email and administrative support• Data entry and document verification• CRM and database management• Appointment and calendar coordination• Internet research and information gathering• Documentation and quality checking• General Virtual Assistant and operations support
I’m comfortable learning new tools and processes quickly, working independently, following SOPs, and handling time-sensitive tasks with minimal supervision.
I’m currently looking for a long-term, full-time opportunity where I can use my experience to provide dependable day-to-day support and become a valuable part of the team.
Available: Full-time | 8 hours/day | 40 hours/week
