*LOOKING FOR A PART-TIME JOB*
Dynamic and goal-driven Customer Service and Sales Professional with over 4 years of experience in client relations, sales development, and technical support across top-tier global companies.
Recognized for delivering exceptional customer experiences, driving revenue through upselling and lead conversion, and mentoring teams to meet and exceed KPIs. Skilled in consultative selling, CRM management, and analytical problem-solving, with a strong background in both frontline support and leadership roles.
Combines a passion for helping customers with strategic business insights to build trust, improve satisfaction, and strengthen brand loyalty.
Key Highlights
• Proven track record in sales development, appointment setting, and lead qualification.
• Hands-on experience managing customer escalations, performance metrics, and coaching initiatives.
• Expertise in upselling, cross-selling, and retention strategies for U.S.-based telecommunications clients.
• Strong background in customer success and issue resolution within financial and banking services.
• Trained in Coaching and Supervisory Leadership Programs