Technical Analyst Supports specializes on helping customers/clients that need help on a specific task that they cannot do or specific topic that they don’t understand well. Customers usually call for assistance or file a case that we supports receive. Our department is called OpenAir, it is a Project-Management website which enables organizations to plan, track, and manage their project portfolios from inception to completion. It offers project accounting, time and expense tracking, resource management, billing, invoicing, and more. We also deals with some scripts and the programming language that's used is JavaScript.