Experienced Account & Onboarding Manager and Team Lead with a strong background in sales, marketing, and customer service support. Skilled in managing client relationships and leading end-to-end onboarding, including account setup, platform training, and driving service adoption. Proven ability to deliver targeted coaching, implement action plans to improve team performance, and mentor tea-----------mbers to replicate best practices and support professional growth. Proficient in MS Office, Salesforce, Zendesk, and basic landing page creation, with strengths in public speaking, records management, and event coordination. A highly driven and dependable professional who works well independently while contributing effectively within a team.
