I am a detail-oriented Virtual Assistant with experience supporting e-commerce businesses and administrative operations. I specialize in managing Amazon Seller Central and Walmart Marketplace accounts, providing excellent customer service, resolving claims, and maintaining organized workflows.
For Amazon, I handle Safe-T Claims, A-Z Guarantee Claims, Amazon Shipping Claims, and Feedback Removal to ensure seller account health. I also conduct product research using Tactical Arbitrage to identify profitable items.
For Walmart, I manage order history and fulfillment using Veeqo to track transactions, resolve order issues, and maintain smooth operations.
I also manage rental parking payment collections, contacting tenants via OpenDispo, and maintaining accurate payment records in Google Sheets.
I am highly organized, proactive, and efficient, capable of handling multiple tasks simultaneously while maintaining high-quality results. I am ready to help businesses streamline operations, improve customer satisfaction, and grow profitably.
Skills (Upwork Skills Section):
* Amazon Seller Central
* Walmart Marketplace
* Safe-T Claims Management
* A-Z Guarantee Claims
* Amazon Feedback Removal
* Product Research & Tactical Arbitrage
* Customer Service & Email Support
* Order Management & Veeqo
* Data Entry & Google Sheets
* Payment Tracking & OpenDispo
* Workflow Management & CRM
Employment History:
General Virtual Assistant (E-commerce & Admin Support)
Virtual | July 2024 – March 2026
* Managed Amazon and Walmart accounts, processed claims, handled customer service, performed product research, and tracked payments.
Real Estate Cold Caller & Lead Manager
Start Virtual | May 2022 – March 2024
* Handled lead generation, cold calling, CRM management, and appointment scheduling.
Customer Service Representative
Teleperformance Inc. | Sept 2019 – Feb 2022
* Assisted customers via phone and email, resolved complaints, and generated sales leads.
Education:
Accountancy, Business, and Management Strand, Notre Dame Academy | 2019<8efe80624d780eba0c6493ec45140364>Email me at: -----------
