Looking for Full-time work (8 hours/day) at $4.66/hour ($820.57/month)
Associates degree
Last Active
July 5th, 2024 (2 years ago)
Member Since
March 26th, 2024
Profile Description
M-----------ges and adjusts agents’ schedules real time according to the needs of the business. Monitors agents’ reliabilty and adherence as well as productivity. Tools used: Excel EWFM/Alvaria CCAI Humanify Connect Zendesk Darwin Salesforce Playvox