Certified Healthcare Virtual Assistant with 7+ years of experience supporting U.S. healthcare providers, private medical practices, and DME operations. Skilled in insurance verification, benefits investigation, prior authorization, patient scheduling, claims support, and healthcare administration, with a proven track record of improving workflow efficiency and ensuring HIPAA compliance.
Experienced in working with Medicare, Medicaid, commercial insurance plans, and EHR/EMR systems to support patient care, reduce claim denials, and streamline administrative processes. Adept at coordinating with providers, patients, and insurance carriers to ensure accurate documentation, timely authorizations, and seamless communication.
Known for exceptional attention to detail, strong organizational skills, and professionalism in handling sensitive healthcare information in fast-paced remote environments.
Core Skills: Insurance Verification • Benefits Investigation • Prior Authorization • Patient Scheduling • EHR/EMR Management • HIPAA Compliance • Medical Billing Support • Claims Follow-Up • DME Coordination • Revenue Cycle Support • Patient Relations • Healthcare Administration