I am a professional Customer Service and Sales Specialist with extensive BPO experience and a Certified Lean Six Sigma Yellow Belt. My career is built on the philosophy of "First-Time Right"—ensuring that every customer interaction is meaningful and every data entry is 100?curate.I specialize in high-volume environments where I can apply my expertise in Salesforce, AC3, and Smartbooks to manage customer relationships and order processing seamlessly. Beyond just answering tickets, I use my Lean training to identify workflow bottlenecks and help my employers streamline their operations.I am seeking a long-term partnership with a high-growth company where I can provide reliable, top-tier support 6 days a week.
