I am an E-commerce Virtual Assistant and Customer Support Specialist with experience supporting an Etsy-based print-on-demand apparel business.
My responsibilities include managing customer inquiries, handling order-related concerns, processing orders through Order Desk, creating personalized designs using Canva, and maintaining product listings using Vela. I work closely with customers to ensure a smooth ordering experience while maintaining accuracy and attention to detail throughout the fulfillment process.
Prior to my e-commerce experience, I spent several years in the BPO industry providing customer support for hotel reservations and healthcare accounts. This experience helped me develop strong communication, problem-solving, and customer service skills.
I am reliable, detail-oriented, and committed to delivering excellent customer experiences. I am currently seeking opportunities where I can contribute my customer service and e-commerce support skills while continuing to grow as a Virtual Assistant.
