Hi, I’m Cherrie Mae, a reliable Virtual Assistant with over 5 years of remote work experience supporting entrepreneurs, real estate professionals, and e-commerce businesses.
I specialize in helping businesses stay organized, visible online, and efficient in their daily operations. My experience includes administrative support, social media management, content creation, customer service, and e-commerce operations. I have worked with international teams and understand how to communicate clearly, meet deadlines, and maintain high-quality work in a remote environment.
I have supported real estate professionals with digital marketing tasks such as creating video thumbnails, uploading and optimizing videos, managing social media accounts, and building structured content calendars. I also assist with creating brochures, presentations, and marketing materials using Canva.
In e-commerce, I have experience managing Shopify operations including order processing, refunds, replacements, inventory tracking, and customer support through Gorgias, email, and live chat. I understand how important customer experience is and always aim to resolve concerns efficiently.
I also work with modern AI tools to help businesses create content faster and more effectively. I use tools such as ChatGPT, Revven, HeyGen, and ElevenLabs for content creation, marketing scripts, blog writing, captions, voiceovers, and AI-generated video content. My goal is always to produce engaging, SEO-friendly content that sounds natural and connects with the audience.
In addition, I have experience with lead generation and research using LinkedIn Sales Navigator and Skrapp, helping businesses build targeted prospect lists and organize valuable data for outreach campaigns.
Tools I commonly use include Canva, CapCut, Google Workspace, Microsoft Office, Gorgias, Shopify, Meta Business Suite, ConvertKit, LinkedIn Sales Navigator, Apollo, HubSpot, Zoho, Go High Level, Trello, Asana, Slack, and Zoom.
I am highly organized, proactive, and quick to learn new systems. I enjoy helping businesses grow by improving workflows, supporting marketing efforts, and ensuring operations run smoothly.
If you are looking for a dependable Virtual Assistant who can support your business with both operations and digital marketing, I would be happy to help.