Detail-oriented BPO professional with over 2 years of experience specializing in retail account sales and upselling. Proven track record as a mentor, skilled executive assistant, and virtual assistant, demonstrating strong leadership, organization, and communication abilities. Expert in Microsoft Word, Excel, Outlook, Teams, Google Docs, Calendar, Zoom, email platforms, and many other productivity tools, leveraging them to streamline tasks and boost efficiency. Committed to delivering exceptional customer service while driving revenue growth through effective relationship-building and problem-solving.
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