I am a detail-oriented Property Management and Customer Support professional with 4+ years of experience in customer service, property management, data entry, and administrative operations. I have experience supporting U.S.-based property management accounts, managing 200+ resident accounts, handling maintenance and billing concerns, processing move-outs, deposits, refunds, and final statements, and coordinating with internal teams to resolve issues.
I am experienced with Salesforce, Buildium, Obligo, Google Workspace, Microsoft Office, and other CRM and property-management systems. I am highly organized, comfortable handling high-volume inquiries, and experienced in tracking cases, documenting escalations, following up on pending issues, and ensuring concerns are resolved accurately and on time.
I am currently seeking a long-term remote opportunity in Property Management, Customer Support, Data Entry, Operations, or Administrative Support.
