I’m Ana, and I specialize in turning technical problems into simple, human solutions. My career started in front-line technical and billing support, where I learned that a calm response and clear instructions can solve more than just connectivity issues, they build trust. From there, I grew into roles in insurance claims, sales development, and business support for U.S. companies, giving me a rare mix of customer empathy, technical know-how, and business sense.
I’ve worked with tools like Zoho, HubSpot, and RingCentral daily, and I love diving into new systems until they feel second nature. What makes me different is not just adaptability but curiosity: if there’s a faster way to get something done, I’ll find it, test it, and improve it.
If you’re looking for someone who communicates with empathy, thinks in processes, and treats your business goals as my own, then let’s work together.
