Results-driven Customer Service and Operations professional with 4+ years of experience in customer support, sales, inventory management, and business operations. Proven ability to handle high-volume customer interactions, resolve billing and technical concerns, process refunds and orders, and maintain strong customer relationships. Experienced in managing daily business operations, supervising staff, coordinating inventory, and preparing operational reports. Skilled in CRM systems, Google Workspace, Microsoft Office, and remote collaboration tools.
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