Need a multi-skilled Virtual Assistant???
Hi, I’m Irene, a reliable multi-skilled/all-around Virtual Assistant and Administrative Professional with 10+ years of experience in operations, customer service, and team support.
I help businesses stay organized by managing calendars, inboxes, reports, and client communication, while also handling SaaS tools like GoHighLevel and ----------- for CRM management and workflow automation.
I bring strong leadership and coordination skills—supporting teams, improving processes, and ensuring smooth daily operations. I’m proactive, detail-oriented, and able to work independently with minimal supervision.
I look forward to supporting your team.
LEADERSHIP & TEAM SUPPORT
-Leading and coordinating daily operations and task execution
-Task delegation and team coordination
-Supporting workflow efficiency and process improvements
-Problem-solving and decision support
-Training/supporting tea-----------mbers on tools and systems
-Strong communication, accountability, and organizational skills
ADMINISTRATIVE | OPERATIONS | EXECUTIVE SUPPORT | SaaS SYSTEMS
-Email and calendar management
-Client communication and customer service
-Data entry, reporting, and documentation
-Research, scheduling, and office coordination
-Managing daily backend operations and systems
-SaaS platform management (GoHighLevel, -----------, CRM systems)
-Automation setup and workflow optimization
SOCIAL MEDIA MANAGEMENT & CONTENT SUPPORT
-Managing TikTok, Instagram, YouTube, and Facebook,Content posting, scheduling,
and engagement
-Basic video editing (Canva,I CapCut)
-Social media monitoring & community management
DIGITAL STRATEGY & MANAGEMENT
-Website creation and content management
-Branding and digital marketing support for small businesses
TECHNICAL SKILLS CRM &Automation:
-CRM & Automation: GoHighLevel (Expert), ----------- (Expert)
-Website Platforms: Canva, Wix, -----------, WordPress (Basic), GoDaddy, Hostinger
-Content Tools: Canva, CapCut, TikTok, Instagram, YouTube, Facebook
-AI Tools: ChatGPT, Gemini, Grok (for content, research, and productivity)
-Productivity Tools: Google Workspace, Microsoft Office (Word, Excel, Sheets, Drive)
DIGITAL WORKPORTFOLIO (Proof of Work)
-Brisbane Infinity Cleaners – Website & Branding
-MsShella Blog – Website & Content Strategy
-Looks Aesthetic Spa & Beauty – Website Development
-Explore Japan with Ms Elaine – Branding & Social Media Management
-The Digital Library –E-commerce Content & Asset Setup
