Results-driven Multi-Skilled Virtual Assistant with 13+ years of experience in the BPO industry, supporting U.S.-based and international clients across customer service, sales, appointment setting, insurance support, and operations. Known for strong communication skills, high lead-to-sale conversion, and the ability to work independently in fast-paced remote environments.
I bring a rare mix of corporate BPO discipline and entrepreneurial sales experience, having successfully built my own online presence, launched Facebook ad campaigns, and converted digital leads into closed sales—earning international travel incentives for top performance.