Customer Service | Data Entry | Admin Support
I help clients handle data entry, admin tasks, CRM updates, and sales support so they can focus on growing their business. With experience in sales development and a background as a preschool teacher, I bring patience, structure, and a strong attention to detail to every project.
Key Skills & Strengths:
Administrative & Support Skills
- Data entry and spreadsheet management (Google Sheets, Excel)
- CRM updating, lead tracking, and pipeline organization (Pipedrive)
- Email management and calendar scheduling
- Client coordination and follow-ups
- File organization and documentation
Customer Service & Communication
- Professional handling of client inquiries and follow-up calls
- Clear written and verbal communication skills
- Experience with outbound and inbound calls (SDR / Cold calling)
- Managing call notes and reports accurately
- Empathetic, patient, and adaptable when dealing with customers
Tools & Software Expertise
- Pipedrive CRM
- Google Workspace (Docs, Sheets, Gmail, Calendar)
- Microsoft Office (Word, Excel)
- Canva for simple visual tasks or presentation prep
- Zoom, Slack, and other communication tools
Personal Strengths
- Highly organized and detail-oriented
- Fast learner and adaptable to new systems
- Dependable and committed to delivering quality work
- Positive and professional work attitude
