Welcome to my profile, I am your virtual assistant who can help you and your business organize, track and grow. I have a strong foundation in providing technical support and troubleshooting for hardware, software, and network issues. My skills include diagnosing and resolving technical problems efficiently, either remotely or on-site. I am proficient in setting up and maintaining computer systems, installing and updating software, and configuring networks. Overall, My IT support skills demonstrate a blend of technical proficiency, problem-solving abilities, and a customer-focused approach. I have knowledge in appointment setting, email management, email marketing campaign, customer service and support, web researching, listing, graphic designing, video editing, and MS office. If there's something you need that is not mention above, I do not close the possibility of knowing and learning new skills and the use of new tools.