I am an IT Support Specialist and Technical Virtual Assistant experienced in troubleshooting, Microsoft 365, Active Directory, website support (Shopify/Wix/Hostinger), workflow automation (Excel/Google Sheets macros), AutoCAD drafting, GIS mapping, data management, and digital operations. I help businesses operate smoothly by solving technical issues quickly and organizing workflows efficiently.
What I Can Do
• IT support (software/hardware/network troubleshooting)
• Microsoft 365 & Active Directory management
• Excel/Sheets macros and workflow automation
• Website updates, product uploads, Shopify/Wix maintenance
• GIS mapping (ArcGIS) & AutoCAD 2D drafting
• Data entry, data cleanup, reports, documentation
• Canva graphics, posters, marketing materials
• Social media VA and digital content support
• Technical documentation and SOP creation
Why I’m a Good Fit
• Fast, reliable, and detail-oriented
• Strong communication and documentation skills
• Tech-savvy and quick to learn new tools
• Organized and consistent with work output
• Able to support both technical and admin tasks
• Experience across government, ecommerce, and service-based industries
Skills
IT Support • Technical Support • Virtual Assistant • Technical VA • Microsoft 365 • Active Directory • Helpdesk • Troubleshooting • Shopify VA • Wix VA • Website Management • Automation • Excel Macros • Google Sheets • Data Entry • Reporting • AutoCAD • CAD Drafting • GIS • ArcGIS • Canva • Social Media VA • Digital Marketing • Admin VA
If you need someone who can handle IT support, automation, website tasks, data management, digital operations, and admin work—all in one—I’m ready to help.
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