Core Competencies:
Certified: Digital Business Manager | Business Consultant | Project Management | Team Management | Systems and Operations Management | Business Analysis and Strategist | Sales and Marketing | Lead Generation | Negotiations | Clientele Engagement | Supply Chain | Product Sourcing | Product Management | Logistics | Negotiations |Real-Time Engagement | Recruitment.
Professional Sum-----------: Dynamic and results-oriented operational, program to project and sales & marketing leader with a proven track record of driving revenue growth through customer-centric strategies and cross-functional team leadership. Skilled in process optimization, remote work facilitation, client acquisition, and channel partnerships. Eager to leverage extensive experience in sales, marketing, recruitment, team management, and leadership to drive community success and strategic growth.
Professional Experience:
Department Head - Retail Operations Management, Sales, and Team Management | Robinsons Department Store
- Orchestrated store operations, driving a remarkable sales increase in YTD Reviews.
- Executing In-Store Programs/Project Management of Weekend Sales/Special Occasions. In adherence to corporate guidelines. Stocks, Manpower, Display, Visual Aids and Customer Service
- Led cross-functional teams of 50-70+ sales representatives, consistently meeting and exceeding departmental targets.
- Managed store operations with a staff of approximately 400 on behalf of the Store Manager.
Branch Manager and Client Acquisition Manager | Globus AG Manpower Agency
- Program Management: Strategies, Client Acquisition, Staff Management, Recruitment, Ads, Interviews, Selection, Documentation, Deployment and Reviews
- Project Management tailored to each Client’s Requirements
- Managed international client partnerships, ensuring exceptional service delivery and communication.
- Drove revenue growth and operational efficiency through innovative strategies.
- Led recruitment efforts and established channel partnerships, specializing in on-premise talent acquisition
Area Account Manager | Philplans Inc.
- Achieved top sales rankings through strategic client engagement and service excellence.
- Program Management: In adherence to corporate guidelines
- Scouting my Team (Branch Managers), Training, Client Acquisition, Closing Sales and
Client Retention
- Directed financial operations, consistently exceeding branch targets.
Digital Business Manager (DBM)/Consultant | Remote Business Development Services
- Administered VA tasks with a focus on research, encoding, and social media management.
- Established channel partnerships with owners and C-level executives globally, specializing in remote talent acquisition and supply chain management.
- Remote Work From Home Virtual Assistants
- Business Process Outsourcing (BPO) - Call Centers
- Supply Chain - Product Sourcing, Manufacturers, Suppliers, ERP System Provider, and Logistics ( Sea & Airfreight Providers (supporting wholesale and Ecomm)
- Program Management: Client onboarding and implementation processes, ensuring seamless adoption and customization
- Project Management: Project Intake, Cost Estimations & Scoping, Creating Project Proposals, Planning Projects, Setting Projects Up for Success, Using Digital PM Tools like Asana, ClickUp, and Trello, Executing & Managing the Delivery of Projects, Offboarding Projects, and more.
- Team Management: How to Delegate & Build an Ownership Culture, How to Have Effective Virtual Communication & Meetings, How to Give Feedback & Have Crucial Conversations, Hiring & Interviewing for Clients,
- Onboarding & Training New Tea-----------mbers, How to Terminate a Tea-----------mber, How to Help Virtual Teams Bond and more.
- Systems & Operations Management: How to Create SOPs & an SOP Playbook, How to Create Processes & Workflows, How to Optimize & Automate using Zapier, How to Work with Data & Tracking KPIs and Metrics, and more.
- Monitor and support clients in achieving their goals through proactive engagement and troubleshooting, leading to a high level of customer success and satisfaction.
- Collaborated with clients to customize engagement and achieve desired outcomes. - Provided strategic guidance and consultation to clients, offering insights and best practices to drive community growth, retention, and business impact.
- Built strong, trusting relationships with clients, serving as their advocate within the company and driving product enhancements based on their feedback.
Skills:
Strategic Planning
Account Management
Channel Partnerships
Team Remote Work Facilitation
Program - Project ManagementCommunication and CollaborationSystem & Ops Management
Tools & Platforms:
Proficient in SaaS-based platforms for global insights, lead generation, CRM, sales, marketing, project management, and communication.
Familiarity with e-commerce platforms and enterprise resource planning systems.
Experienced in using remote work tools and process management systems.
Soft Skills:
ENFJ-A Personality (16 Personality Test)Networker (DISC & Motivators - Tony Robbins)Type 8 (Enneagram)Manifesting Generator (Human Design)The Maker (Sparketype)Libra Rising (Star Sign)Personal
Philosophy: Committed to leveraging technology and fostering connections to drive organizational growth and innovation. Advocate of continuous learning as a crucial component of personal and professional development. Open to business travels if needed.
Verified
