I have been assigned on a position under Accounting department as an Accounting Specialist, and I do bank reconciliation in which I'm typically responsible for comparing the company's general ledger to its bank statements. If the records don't match, I identify the source of the discrepancy by checking my spreadsheet record and passbook. I also encoded data of the client's information and bank transactions into the database by using spreadsheet, performed excel computation and reconciliation.
I also have a background on administrative work from my recent job. I performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
Answered telephones and transferred calls to appropriate staff members.
Sorted and distributed incoming communication data, including faxes, letters and emails. Created spreadsheets and presentations for corporate executives.
Established and implemented administrative policies and procedures for the office.
Filed and recorded corporate documentation, electronic files, inventories and reports. I also have experience in customer service which promptly answered/resolved customer inquiries and complaints.
Investigated and resolved service issues and/or product problems.
Managed customers’ database accounts, performed customer verification and processed applications, orders and requests.
I have acquired a client here in Upwork since June 2018 to December 2022 by which I have catered my administrative skills, customer service in answering inquiries, data entry and handling the client's funds for financing.
I'm a graduate of two courses, which is related to my previous work, I took up Computer Programming NCII and Bachelor of Science in Business Administration major in Financial Management. I partly taken up training as a Customer Service Representative.
Good learning agility is my greatest strength. Also, I'm hard working, keen to details, well-oriented and can adapt to nature of work.