I specialize in end-to-end CRM, lifecycle operations, and workflow management for high-volume environments. I've handled global eCommerce fulfillment for Nike (EMEA/NA), technical subscription support for Google, and now run full candidate pipelines for US clients in recruitment operations.
Core strengths: maintaining 100% data accuracy across complex logistics and subscription pipelines, resolving shipping/payment discrepancies at scale, email automation & lifecycle messaging, ATS optimization, and ensuring zero dropped balls in cross-timezone coordination.
Currently managing candidate pipelines end-to-end (scheduling, documentation tailoring, client/candidate communication) while keeping strict compliance (GDPR, HIPAA). Previously cleared email backlogs and protected customer retention through precise data hygiene.
Open to remote roles in Recruitment Operations, CRM Operations, Lifecycle Marketing Ops, or Support Operations. Strong with Salesforce/Airtable/HubSpot, Excel/Google Sheets, and trigger-based workflows. Based in Quezon City, excellent English, available for US timezones.
