AI Automation Engineer with a strong background in customer service, technical support, and back-office operations. I specialize in building and maintaining AI-powered automations that streamline workflows, reduce manual effort, and improve operational efficiency.
My experience includes process optimization, data handling, and cross-functional collaboration, supported by strong communication and time-management skills. I am proficient in Microsoft Office, data entry, and translating business requirements into scalable automation solutions.
I have led process improvement initiatives, supported team onboarding, and consistently met or exceeded performance benchmarks in fast-paced environments. I am actively seeking opportunities where I can contribute my automation expertise while continuing to grow in AI and workflow engineering within a collaborative, forward-thinking team.
