sHow I started with the business outsourcing industry and started to further develop these skills in 2018 and worked as an English Customer Service/Collections Analyst and there I was further exposed on how to handle clients/customers over the phone doing outbound calls and I was taught of the phone etiquette.
A graduate of Culinary Arts and was able to work and showcased my skills both national and international.
I am knowledgeable about MS word, PowerPoint and Excel. As a nursing graduate, I also have the knowledge and exposure in the medical field.
I have basic knowledge when it comes to trouble shooting and I am open for any training that is needed for the post. I am able to hone my abilities and capabilities when I am exposed to these lines of work. I had developed longer patience, the passion to help/assist and being attentive when it comes to one persons need. And being to not only hear the clients issues and concerns but the understand them too. Putting myself in their shoe. Being able to come up with best options/solutions to provide to them and being able to handle unexpected situations positively and calmly. And lastly, I am positively self-sufficient and will able to figure things out whenever possible. I am aiming for a long-term and stable job where I will help not just myself to learn and venture other given tasks but wherein I will be the one of the assets to help build your business and be part of its success.
