Highly proficient in finance, payment services, administration, digital marketing, and e-commerce operations, with strong experience in fraud detection, risk management, and ensuring secure and efficient client transactions across banking and retail platforms. Adept at creating a supportive and client-focused environment, delivering tailored assistance to meet individual needs with professionalism and care. Certified in Digital Marketing & E-commerce, with hands-on knowledge in virtual assistance and social media management.
Experienced in healthcare and patient support as a Dental Clinic Administrator, managing clinic operations, appointment scheduling, patient coordination, medical records, billing support, and day-to-day administrative functions. Also worked as a Virtual Care Coordinator & Administrative Assistant for a US-based retiree patient, handling hospital and therapy scheduling, insurance and medical billing coordination, emotional support, and remote business administrative tasks.
As an E-commerce Account Strategist, I specialize in optimizing Amazon business performance through product research, listing optimization, SEO, PPC management, inventory oversight, order fulfillment coordination, and customer service support. My strategic and data-driven approach is focused on increasing product visibility, improving sales performance, and building long-term customer loyalty in a competitive e-commerce environment.
