I am a customer-focused professional with 8+ years of experience in customer service, technical support, payroll operations, client onboarding, and team leadership. I have supported U.S.-based business owners, accountants, and payroll clients through phone, chat, and email while consistently delivering exceptional customer experiences.
My expertise includes QuickBooks Online, QuickBooks Payroll, payroll tax support, client implementation, project coordination, and issue resolution. I am highly organized, detail-oriented, and skilled at managing multiple priorities in fast-paced environments.
Core Skills: Customer Service, Technical Support, Virtual Assistance, Client Onboarding, Payroll & Tax Support, CRM Management, Email/Chat Support, Team Leadership, Project Coordination, and Data Management.
I am a quick learner, dependable team player, and committed to helping businesses improve operations and customer satisfaction.
