I am Eriss, your driven partner in product excellence, AI integration, and scalable process improvement.
As a Product and Project Lead with proven experience spearheading cross-functional teams and managing multi-million-dollar client portfolios, I specialize in orchestrating end-to-end product lifecycles that enhance operational efficiency, elevate user experience, and deliver measurable business impact. I leverage AI-powered solutions and data-informed prioritization frameworks to streamline workflows, accelerate implementation timelines, and maintain high-performance product environments.
My core competencies include agile product leadership, AI-driven workflow optimization, product lifecycle management, cross-functional sprint facilitation, stakeholder reporting, and continuous process refinement. I bring hands-on expertise in tools such as JIRA, Confluence, Freshdesk, and Smartsheet to drive sprint velocity, ensure 100 percent system uptime, and deliver structured documentation that strengthens onboarding and long-term business continuity.
