Exceeded goals through effective prioritization and consistent work
ethic.
Troubleshoot problems diagnosed by system faults.
Promoted safe working environment by implementing regulatory
standards, policies and guidelines.
Developed team communications and information for meetings.
Trained and mentor employees to maximize team performance.
Organized files to support efficiency and traceability.
Customized customer experiences to build brand loyalty.
Demonstrated outstanding product knowledge to achieve high
customer satisfaction levels.
Handled customer escalated major issues.
Handled a customer service team for a year as a Supervisor
