Tasks:
?Provide technical support for every department
?I provide support for their MS 365 accounts when there is a newemployee or when a password is forgotten. Additionally, I assistthem in accessing their cloud files. (Teams, SharePoint,OneDrive, Authenticator, Outlook)
?Hardware and Software Troubleshoot
?Network Troubleshoot
?Assess inventory through MS Power Apps
?Format PC
?Accounting Staff: Synchronize client transactions from our third-party software to our online platform.
?Active Directory Users & Computers (Domain Server)
?3CX Phone System support (IP Phones & 3CX Android Apps)
?Remote Desktop Monitoring