Currently a Technical Chat and Email Support for a Brand which supports customer service, providing crucial assistance and guidance for users experiencing technical issues for 4 years and counting. Technical Support Ensures that systems, software, and hardware function seamlessly meet the needs of the business and customers. Previously worked for Amazon as a Shipping and Delivery Associate, handling calls from US and CA regarding their orders and shipping details, refund requests and returns. I also was a former Product Lister for an AU Business, managing lists, updating pricelists and inventory, managing orders and answering queries from potential customers.