Operations and Support Professional with 6+ years of experience in client coordination, workflow management, administrative support, and technical operations, complemented by 2+ years of social media content creation. Experienced in managing service requests, tracking tasks and SLAs, maintaining reports, coordinating workflows, and creating process documentation across multiple client accounts.
I also have hands-on experience creating content for 20+ brands across TikTok, Instagram, and Facebook, producing 50+ short-form videos, including one that surpassed 500K views. I’m organized, detail-oriented, adaptable, and comfortable working independently in remote environments.
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