With over 14 years of experience in the IT industry, I bring a well-rounded skill set across technical support, operations, and IT management. Throughout my career, I've developed a deep understanding of various IT domains, allowing me to adapt quickly, solve complex problems, and deliver solutions that align with business goals.
As an IT professional, my approach and primary goal is to provide the best possible solutions that make the clients' work easier, help them focus on their key priorities, and ensure they feel confident and happy with the results.
Certifications
AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop
AZ-104: Azure Admin Associate
MS-100: M365 Identity & Services
MS-101: M365 Mobility & Security
MS-900: M365 Fundamentals
AZ-900: Azure Fundamentals
Technologies and Tools:
- Microsoft Office 365 (Admin Center and User Management, Exchange Online, SharePoint Online, Intune, Teams, OneDrive and Office Apps)
- Microsoft Azure Administrator
- Multiple windows Operating Systems and MacOS
- Windows Server Administrator (AD, GPO, DNS, DHCP, Print Servers)
- Active Directory
- Azure Virtual Desktop
- PowerShell scripting
- Nerdio
- Watchguard Firebox
- Meraki
- UniFi Switch and AP
- Dell Switch
- Synology
- APC UPS
- Acronis backup solution
- DropSuite backup solution
- Datto
- Connect-Wise
- Jira
- ServiceNow
- Lab-Tech
- ScreenConnect
- Kaseya
- LMI
- HPSM